Make Polygons Available in Free Trial and Starter Plan

Hello Mindee Team,

I'm currently evaluating your platform with a free trial and I'm very impressed.

However, I've run into a confusing issue. The "Live Test" on your website correctly shows polygon coordinates, but this data is missing when using my trial API key. This is made even more confusing because the API settings have an "Include Polygons" toggle. When I try to enable it, I'm blocked by an upgrade prompt. A trial period should be for testing exactly these kinds of core features, but currently, it's impossible to evaluate this functionality.

To add to the confusion, your documentation states polygons are available on Pro and Business plans, while the pricing page only lists them for the Business plan, which at 649€/month is extremely expensive and not a viable option for individual developers.

This makes the paid Starter plan functionally identical to the Free plan for any developer who requires this feature, offering no real incentive to upgrade. The entire experience makes it impossible to fully test the visual mapping capabilities of your product, which is the critical feature for my decision to subscribe. For personal developer applications, even the Starter plan is quite expensive, and it's unlikely that a developer who needs polygons but not a high volume of requests would subscribe to a Pro or Business plan.

My suggestion:

  1. Please consider enabling the polygon feature during the free trial period to allow for proper evaluation.

  2. Please make polygons available in the Starter plan. This would create a viable upgrade path for individual developers and small projects that need this core feature without requiring the high volume and cost of the Business plan.

Thank you for your consideration.

Best regards, Felix

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Upvoters
Status

Completed

Board
πŸ’‘

Feature Request

Date

5 months ago

Author

Felix Ka

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