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API ERROR

iam trying to connect mindee with zapier automation, and while i try to connect my account using the api key it always gives me that error

authentication failed: ('Mindee OCR throttling https://api.mindee.net/v1/customers/self/products', 60)

  1. Make sure you click "Allow" or "Accept" on the permission popup

  2. Double check your Account has the correct permissions

  3. Check out our help docs for more information

can you help me please zaiper uses mindee V3.1

5 comments

This request was merged into another request

Comments5

  • Sebastian Olivera Silvera

    •

    Sep 23, 2025

    Hello,

    Are you perhaps trying to use the V2 of Mindee with Zapier?

    If so, I’m afraid the Zap isn’t ready yet.

    Otherwise, do you have any other information to give us?

    What product you are trying to use, and whether you are using a synchronous or asynchronous call?

    Best,

    Sebastian