Fields detected but not valued
Since few days In live Test some document fields are not valued anymore.
But these fileds are well detected on the document preview (green, red, blue, unable to find information in the documentation : what is the meaning of these colors ?) : for each non valued fields I have a tooltip with the right field name.
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Comments4
Jonathan Grandperrin
Jul 22, 2025
Hello Envel, the problem was identified, it was due to a edge case of the configuration of your data model. The fix will be deployed to production asap (probably this afternoon). Thanks for your patience.
Envel Le Meur
Jul 21, 2025
Chloé Monnin
Jul 21, 2025
Hello, thanks for your feedback. Could you please provide a screenshot with the missing values so that we can investigate a bit more the issue please ?
Envel Le Meur
Jul 21, 2025
Sorry wrong board, it’s a bug.