Skip to main content

Inconsistent Results Between Live Test and API Response

Bug Report

Hello Mindee Team,

We have encountered a critical issue while evaluating your platform. When using the same invoice and model, the results we receive through the Live Test interface differ significantly from the ones obtained via the API.

This inconsistency is highly problematic and undermines the reliability of your service for production use.

We are willing to provide the exact invoice file, API responses, screenshots, or any other information necessary to help you identify and resolve this issue as quickly as possible.

We would appreciate a prompt resolution, as this is currently blocking our decision-making process.

Best regards

Posted by Laura Mitchell ·
Status: Completed6 comments

This request was merged into another request

Comments6

  • Charles Gaillard

    Team•

    Aug 6, 2025

    ok, thank you

  • Charles Gaillard

    Team•

    Aug 6, 2025

    Hello Laura,
    Thank you for reporting this bug, can you send us the invoice file so that we can reproduce it ?

    • Laura Mitchell

      •

      Aug 6, 2025

      Hello,

      After consulting with management, I won’t be able to share the invoice with you.
      Therefore, it might be best to close or delete this issue, especially since we are only experiencing the problem with that one specific invoice type — everything else works fine.

      Thank you for your understanding.

  • Laura Mitchell

    •

    Aug 6, 2025

    This is a bug not a feature request.