Skip to main content

Taking long time to scan the passport with 2 pages

Bug Report

2 pages passport of INDIAN Passport is taking too much of time to retrieve the information approx 1-2 mins

Posted by Varsha Aurangabadkar ·
Status: Completed1 comment

Log in to comment and vote

Comments1

  • Ianaré Sévi

    Team•

    Mar 12

    Hi, thanks for your feedback. That is indeed not normal behavior.

    We can take a look, but better to continue via email.

    Please send a message to hello@mindee.com

    containing the following:

    • your model ID

    • a sample document

    • the Mindee SDK language and version

    Thank you!