When upgrading to Starter / Pro / Business, there is currently no option to enter an EU VAT number for company purchases, meaning VAT is always included in the final amount instead of being exempted for eligible EU VAT-registered companies.

Goran Grašič 9 days ago

1

🐛 Bug Report

We are currently facing issues while training documents in RAG. The issues are listed below: Trained documents are not being displayed in the list. Pagination is not showing properly. When we upload a document in RAG, it does not appear immediately. After refreshing the page, the uploaded document becomes visible. Once we validate the document, it disappears again from the list. Could you please check this issue and let us know why this is happening?

Cplus IT 10 days ago

1

🐛 Bug Report

i juste see a json file, ther is no other solution ? (excel,cvs,text or other ?) thanks

Gastonn Gastonn 18 days ago

3

💡

Feature Request

Hi there I have only spend 30 min. on reading about Mindee, but I hope it is ok that I already ask questons now. On behalf of a client I need to find a tool that is strong on OCR reading complex line item scenarios. Our initial project is load of purchase orders and later will try with invoices and inventory documents. And if that turns out to be successful, we will probably find other scenarios. Our coding will be SAP ABAP. Questions: 1) I have read the “Data Processing Agreement”, but I am a technician and as always I find the legal stuff to be written in gibberish. We would for sure start out with the Starter plan, but on the Organisation and Members page I can see that it is not possible to set the Default Processing Zone to Europe unless I have at least the PRO plan. My client is based in UK and EU and it is a requirement that no data leaves Europe. Is it guaranteed that no data leaves Europe? 2) I guess ABAP programming is what you call manual integration and in documentation you say “We do not recommend manually integrating”, but do know if you have customers that built the API calls in ABAP? 3) We expect a flow like a) OAUTH for authentication and get token b) REST API call to select schema and upload PDF c) Rest API call in poll loop until success or fail Is this a normal/possible flow? Best regards Thomas Madsen Nielsen

Thomas Madsen Nielsen 28 days ago

4

❓

Question

I would need a model that provides data from various passport type mainly within the European region. There are various formats in Germany like Personalausweis, Reisepass etc. I need on api delivering JSOn with all available info on a doc. Also Values in MRZ must be allocated to the proper fields. This does not work currently Can you guys help on a solution?

Alexander Dau 28 days ago

1

❓

Question

I encountered a bug with the PHP SDK v2 where webhook calls were not being received. After inspecting the SDK source code, I found a small issue that appears to be causing the problem. I’ve submitted a pull request with a fix. https://github.com/mindee/mindee-api-php/pull/175/changes/c4baa5459a741a24690145e3bdb13e257f596d90 Could you please review it? Best regards,

vtp 2 months ago

4

🐛 Bug Report

We are very interested in Mindee and are currently evaluating your solution. At the moment, we are using Rossum in production, and we are testing Mindee to compare both platforms and potentially switch if the results are successful. There is one important feature that is currently missing for our workflow: the ability to view documents uploaded via API directly in the Mindee interface, similar to how documents can be reviewed in the Live Test. This capability is very important for our operational and support teams, as it allows easier verification, troubleshooting, and collaboration when processing documents programmatically. We would really appreciate it if this feature could be considered for your roadmap. Thank you for your work and support. Best regards,

vtp 2 months ago

3

💡

Feature Request

Allow a user to apply the split page ranges returned by the API to the local file sent.

Ianaré Sévi 2 months ago

💡

Feature Request

Allow a user to apply the crop coordinates returned by the API to the local file sent.

Ianaré Sévi 2 months ago

💡

Feature Request

2 pages passport of INDIAN Passport is taking too much of time to retrieve the information approx 1-2 mins

Varsha Aurangabadkar 2 months ago

1

🐛 Bug Report

We are currently experiencing regular timeout issues when using the enqueue_and_get_inference method from the Mindee Ruby client. Switching to a webhook-based flow would require significant architectural changes on our side, which we would prefer to avoid for now. We noticed in the documentation that it is possible to configure polling_options to increase the timeout duration. However, while investigating how to fine-tune these options, we realized that the GET /v2/jobs/{job_id} endpoint does not return the job createdAt or completedAt timestamps. Without these timestamps, we cannot measure the actual processing time of a job and adjust our polling strategy accurately. Could you please consider adding the following fields to the /v2/jobs/{job_id} response payload? createdAt completedAt Please let us know if this information is already available through another endpoint or if there is a recommended workaround. Thank you in advance for your help !

Faks 3 months ago

4

💡

Feature Request

Are there any plans to implement detection / a risk rating for fraudulent, tampered or forged documents? This missing piece would hold us back from using Mindee for financial documents, especially since it is rare to find a separate provider that only does fraud detection - most cover some of what Mindee does and also fraud detection. Thanks

Ell Harman 3 months ago

2

💡

Feature Request

Provide a client library for integrating the Mindee API using the Go language. Support for: POST using polling and webhook methods loading files from various sources (path, bytes, File object, etc) PDF splitting before sending Must be able to handle dynamic outputs in a simple way.

Ianaré Sévi 4 months ago

1

💡

Feature Request

Does your receipt OCR API support processing multiple receipts within a single image? If so, will it extract data from each receipt separately or combine them?

FleetYes 4 months ago

3

💡

Feature Request

I'm having trouble having my newly created API KEY recognized, even after having fully followed the technical specifications. i have the following error : Erreur OCR : Erreur technique Mindee : invoices 401 HTTP error: Invalid token provided - Authorization required. Any insights on how to solve this issue ?

Philippe Massoubre expertcomptablenligne 4 months ago

1

💡

Feature Request

Hi Mindee Team, I’m using the Mindee .NET SDK (v3.37.0) in a .NET Framework (net48) application. Our application is strong-name signed, so all referenced assemblies must also be strong-named and contain a valid PublicKeyToken. Currently, the Mindee.dll provided via NuGet is not strong-name signed. Is a strong-named version of Mindee.dll available, or are there any plans to provide one in future releases? Please let us know the recommended approach for environments where strong-name signing is mandatory. Thanks.

Kavya Kavya 4 months ago

8

💡

Feature Request

Hi Mindee Team, I’m using the Mindee V2 API with the C# (.NET) SDK. Is Base64 image input supported directly in V2? In the .NET SDK, I only see LocalInputSource and UrlInputSource. Currently, I have to convert Base64 → file → LocalInputSource. Is this the recommended approach or will direct Base64 support be added? In V2, is modelId the only way to identify invoice, receipt, and passport models? how to differentiate V2 models such as Invoice, Passport and Expense Receipt using the respective modelIds. Thanks.

Kavya Kavya 5 months ago

7

💡

Feature Request

You mentioned your "applicable regulations" under the Terms and Conditions of Service of our Platform or any other master agreement entered into with Mindee. Where can i find your applicable regulations?

Vered Samuel Dalach 5 months ago

1

❓

Question

It is really annoying to have to recreate all subfields in a nested field when they already existed as normal fields.

Felix Croizon 5 months ago

3

💡

Feature Request